Account Deletion Request

How to Delete Your Account

You have the right to request the deletion of your Wingle account and all associated personal data. There are two ways to do this:

1. Delete Inside the App (Recommended)

The fastest and most secure way to delete your account is directly within the Wingle mobile app.

• Open the Wingle app and go to your Profile.
• Tap on Settings.
• Scroll down and tap Delete Account.
• Confirm the deletion. Your account will be immediately deactivated and active sessions signed out.

2. Request Deletion via Web/Email

If you no longer have access to the app, you can request account deletion by contacting our support team.

Please send an email to [email protected] with the subject line "Account Deletion Request".

In your email, you MUST include:

• Your Wingle ID (e.g., WG12345678)
• The Phone Number registered to your account (including country code)

Note: We may contact you to verify your identity before processing the deletion to ensure your account security. Deletion requests are processed within 15 days.

What Happens When Your Account is Deleted?

• Your profile, username, and avatars are permanently removed.
• Your coin balance, rewards, and transaction history are permanently deleted.
• Your friend list and chat history are removed.
• This action cannot be undone.